Antenna or mast on the power line? Leave it to Energex
If wind has dropped an antenna, mast or cable onto or near the line into your home, keep everyone away from it and don't try to pull it free or climb up to it. Ring Energex on 13 19 62, day or night, and 000 if anyone's in danger.
What's behind most Gold Coast antenna calls
Wind finds the antenna first
Ex-Tropical Cyclone Alfred brought gusts over 100 km/h on 7 March 2025, tearing the roof off an apartment building and bringing down large pines in Kirra. The Christmas 2023 storms damaged 400 houses on the Gold Coast. A mast that's been bent or loosened once is worth having refixed properly.
Fixing matters, even this far south
The Queensland Reconstruction Authority's cyclone guidance says aerials and dishes in Wind Region C, which takes in coastal areas north of Bundaberg, should be fixed through the roof sheeting into the roof structure. The Gold Coast sits outside that region, but after Alfred it's a fair question to ask whoever does the job.
One antenna, many units
With 21.7% of occupied Gold Coast homes in flats or apartments, a lot of people share a single antenna on the roof. If every unit has lost the same channels, it's a building problem. Ask your building manager before booking anyone for your own TV point.
Humid summers, outdoor connections
Afternoon humidity averages 70% in January and February. Water in an outdoor connector or a cracked cable is a common reason a picture breaks up in wet weather and comes good when it dries out.
Who does what on a Gold Coast antenna job
Pointing, replacing or adding an antenna and running coaxial cable to the TV points is the signal side. Antenna specialists handle it, and some are electricians too.
The power side is different. A new or moved power point for the TV, a soundbar or a set-top box is electrical work, and in Queensland it has to be done by a licensed electrician for a business with an electrical contractor licence. Once connected, you get a certificate of testing and compliance.
Bring in an electrician when the job includes
- A power point behind a wall-mounted TV, so no cords hang down.
- Moving a power point to where the TV unit now goes.
- Extra power points for a soundbar, console or set-top box.
- A data point beside the TV. Data cabling on the Gold Coast covers that side.
- Checking anything electrical that got wet in a storm.
What you can try first
You can
- Run a channel scan on the TV, especially after a storm.
- Wiggle the coaxial lead at both ends, the TV and the wall plate, and reseat it if it's loose.
- Ask a neighbour, or your building manager, whether their picture has dropped out too.
- Look at the antenna from the ground. Stay off the roof.
Leave to a licensed electrician
- Any new or moved power point.
- Anything at the switchboard.
- A power point that's cracked, loose or scorched.
- Testing fittings that took in water before they're used again.
If it were our lounge room on the coast
After a storm, we'd retune and check with the neighbours before calling anyone, and ring Energex straight away if anything is resting on a power line. In a unit, we'd ask the building manager first. If a new TV is going on the wall, we'd have one electrician fit the power point, the data point and the antenna plate behind it in a single visit.
Want a specialist to sort it?
Tell us the job and your postcode. We match the licence-checked local electrician who does this kind of work, and they call you. No ring-around, and your number goes to them alone.